MISSION STATEMENT: "The Stafford Animal Shelter prevents animal distress by caring for displaced animals, facilitating adoptions and reunions, minimizing pet overpopulation and pioneering humane education & community outreach."

Stafford Animal Shelter is a no-kill, open-door shelter that accepts all pets in need regardless of age, species, breed or medical condition. We have no length of stay restrictions so animals are welcome with us until they find their forever homes. We accept every pet in need: abandoned or homeless, unwanted litters from unspayed and uneutered animals, and those confiscated by control officers for cruelty. The only nonprofit animal care facility in Park County, we serve the people and pets of the greater Southwestern Montana community including Gallatin, Sweet Grass, Stillwater, Meagher, Fergus counties and beyond.

Reports to: Executive Director

Hours: Full Time, Exempt, Salary

Essential Duties and Primary Job Purpose:

Oversees the daily operations of all animal care, adoption and animal services programs, vet clinic, facility and grounds. Responsible for maintaining the highest level of animal care, enrichment, and medical care, and ensuring appropriate intake, transfer, evaluation, and outcomes for all SAS animals. Hires, trains, supervises, evaluates, and manages the performance animal care personnel to ensure effective and efficient operations of the shelter and related programs. Assists the Executive Director (ED) and Director of Administration (DOA) with budgeting and management with respect to goals and objectives of the organization.

Representative Tasks & Major Responsibilities:

Shelter Operations:

1. Directs and assures that animal behavior, animal control, animal intakes, animal sheltering, adoptions and dispositions, and client service programs are operated in a coordinated, cooperative, effective and efficient manner that is consistent with policy.

2. Stays current with best practices regarding shelter and vet clinic operations and makes recommendations to the ED to implement these practices as appropriate.

3. Develops, implements, and modifies procedures as needed to assure efficient shelter operations and fulfillment of SAS’s goals.

4. Ensures that records and tracking systems such as log books, receipts and animal databases are maintained in an accurate and effective manner.

5. Works with DOA to supervise the procurement of equipment, materials, and supplies for shelter and veterinary operations while conforming to the approved budgets.

6. Responsible for maintaining a safe work environment, management of operational staff and volunteer safety programs.

7. Responsible for maintaining a high level of cleanliness, upkeep and sanitation in all areas of the shelter, including animal care and housing areas, storage and auxiliary areas, public areas, and staff break rooms.

8. Reviews, handles, or directs general shelter correspondence in a timely manner and in keeping with customer service goals.

9. Listed on-call for emergency shelter situations, including veterinary emergencies and alarm calls.

10. Regularly compiles and presents reports to the Executive Director.

Customer Service:

11. Maintains a positive public visibility, relations, and interface in a manner befitting a leadership position in the shelter.

12. Acts as a customer service representative when necessary to deal with difficult situations, complaints, special requests, and when needed based on staffing.

Animal Care:

13. Oversees the care and treatment of all animals residing at the shelter, working within budget restrictions to achieve the highest possible levels of humane housing, feeding, behavioral enrichment, exercise, and medical care.

14. Manages Animal Care staff and works with Canine Specialist to ensure progressive behavior evaluation and enrichment programs, including work aimed at improving the quality of life or behavioral adoptability of dogs and cats while at the shelter.

15. Oversees the animal evaluation process (behavioral and medical) and is responsible for adhering to the organization’s policies and procedures regarding the classification and determination of adoptability of an animal.

16. Manages city and county animal control programs and stray pet intake processes.

17. Responsible for ensuring humane euthanasia practices and policies throughout the shelter and for maintaining all Drug Enforcement Agency (DEA) records to stay in compliance with federal and state laws. The Director of Shelter Operations is expected to become a Certified Euthanasia Technician licensed in the State of Montana.

18. Population management (surrenders, transfers)

19. Management, recruitment and further developing the foster program. Main point of contact for shelter fosters.

20. Works with VA and shelter DVMs to ensure animals receive prompt and adequate medical care, support the VA with F2A animal needs, and develop and implement medical SOPs.

21. Along with ED develops and make necessary changes to SOP’s.

Personnel, Fosters & Volunteers:

22. Supervises the Animal Care Staff. Manages direct reports as outlined in the Organizational Flow Chart.

23. Primarily responsible for the hiring, training, supervision, evaluation, promotion, and termination recommendations of Animal Care staff members.

24. Responsible for creating, modifying and implementing staff trainings and education programs.

25. Responsible for assuring that proper policies and procedures are followed in Animal Care departments. Along with ED, addresses employee grievances and complaints.

26. Works to effectively utilize and manage SAS Animal Care staff in all aspects of animal care and enrichment, adoption programs, and customer service.

27. Works with the ED and Community Engagement Coordinator to support volunteer and outreach programs.

Qualification Requirements: (To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.)

1. Commitment to the mission, policies, and goals of SAS.

2. Demonstrated problem solving skills effective in identifying the problem, proposing solutions and implementing the solution.

3. Experience in the animal care field preferred.

4. Proven ability to assess organizational needs and address those needs by developing or modifying programs within budgetary constraints.

5. Minimum of 3 years of experience in team management at a leadership level, with a proven record of effectively guiding, mentoring and overseeing staff to achieve goals.

6. Excellent written and verbal communication skills, including personnel interviewing and mediation, and public speaking.

Special Machines, Tools, and Equipment Used: Computers, standard office equipment, and shelter vehicles. Animal handling and care equipment such as catch poles, nets, pressure cleaning system and humane traps. Power washer and various approved sanitizing products.

Job Demands:

• Working alone or with minimal supervision, must be self-motivated.

• Management-level job experience.

• Working under pressure with a public audience.

• Patience and tact when working with difficult, emotional, or angry people.

• The ability to create detailed, accurate written materials.

• Alertness and great attention to detail with animal handling and human relations.

• Speaking and writing effectively and clearly in a professional manner individually and to groups.

• Computer proficiency and word processing, spreadsheets, email, and shelter database software.

• Ability to assess operational needs and assign and supervise staff to meet those needs.

• Handling people and animals in a pleasant, courteous and professional manner.

• This is an exempt position and there may be weeks where the job requires more than 40 hrs.

Other

Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, assisting and transferring animals. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting, with some heavy lifting, pushing, and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, and other conditions common to a shelter environment.

For more information see our website: www.staffordanimalshelter.org or contact Executive Director Carissa Walsh.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Choose your own hours
• On call
• Weekends as needed

Experience:

• Senior leadership: 3 years (Required)

Ability to Commute:

• Livingston, MT 59047 (Required)

Ability to Relocate:

• Livingston, MT 59047: Relocate before starting work (Required)

Work Location: In person